Full job description
Workman Insurance is blazing into Tomball with a brand new beautiful office suite at Spring Cypress and N. Eldridge just off of 249. We are seeking an experienced Property & Casualty Account Manager to join our team. The ideal candidate will manage a book of business, deliver outstanding customer service, and support producers in retaining and growing accounts. You’ll serve as a trusted advisor to clients—handling renewals, endorsements, certificates, and coverage inquiries with accuracy and professionalism.
Key Responsibilities
- Manage and service an assigned book of commercial and/or personal lines insurance accounts.
- Process renewals, endorsements, policy changes, certificates of insurance, and billing inquiries.
- Identify and analyze client insurance needs; recommend appropriate coverage and risk management solutions.
- Build and maintain strong client relationships through proactive communication and problem-solving.
- Partner with producers to cross-sell additional products and identify opportunities for account growth.
- Maintain accurate and organized client records in the agency management system.
- Market new and renewal accounts, obtain competitive quotes, and negotiate with carriers.
- Stay up to date on industry trends, carrier guidelines, and regulatory changes.
Qualifications
- Required: Active Property & Casualty insurance license.
- Experience: 2+ years of experience in an account management or customer service role within a P&C insurance agency.
- Strong knowledge of insurance products, rating, and underwriting guidelines.
- Excellent communication, organizational, and multitasking skills.
- Proficient in agency management systems (e.g., Applied Epic, AMS360, HawkSoft, etc.) and Microsoft Office Suite.
- Strong attention to detail and commitment to client satisfaction.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Work Location: In person
